Digital Workplace Market: The Impact of Remote Work on Business Strategies

The global digital workplace market size was valued at USD 27.33 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 22.3% from 2022 to 2030. The current growth can be attributed to the increased digitalization, increasing demand for desktop-as-a-service, and growing demand for employees for greater flexibility in terms of work-life balance. With the outbreak of the COVID-19 pandemic, businesses have shifted to remote working and transformed their technologies to create a digital workplace to ensure business continuity.

The pandemic has necessitated the widespread use of video and web conferencing, which has led to the development of new methods of communication and facilitating team bonding and collaboration. Furthermore, due to the ease with which pandemics can spread, several organizations have made long-term investments in workplace transformation for the hybrid work model, necessitating the use of cloud-based solutions to enable remote working with secure access.

Gather more insights about the market drivers, restrains and growth of the Digital Workplace Market

Detailed Segmentation

Component Insights

The solution segment held a market share of 67.6% in 2021. The segment growth can be attributed to the adoption of workplace solutions, such as social and collaborative tools, cloud storage tools, and content management systems among end-users to enhance resource usage and productivity. For instance, Trianz PULSE, a next-generation digital workplace solution, is designed for clients, vendors, and partners to collaborate and communicate through a single centralized environment and simplify remote workforce management.

Enterprise Size Insights

The large enterprise segment accounted for the largest revenue share of 61.5% in 2021. Several large enterprises are embracing cloud technology and innovative technologies, that are easy to consume and powered by AI and other automation technologies and software. For instance, Tata Consultancy Services Limited (TCS) Cognix, is a digital workspace solution, which is designed, configured, and developed to meet the demands of large organizations and bring complete automation.

End-use Insights

The IT & telecom segment accounted for a revenue share of 22.8% in 2021. The growing trends of remote working, increasing adoption of Software as a Service (SaaS) service, and BYOD in countries, such as the U.S., Canada, India, China, and Australia have led to an increase in the adoption of digital workplaces solutions in IT & telecom industry. Several IT and telecom companies. As economies around the world become more digital, the pandemic has increased the need for workforce flexibility and resilience. Organizations are aggressively investing in digital solutions, to run their businesses and establish resilience to unprecedented lockdowns. 

Regional Insights

North America dominated the market in 2021 and accounted for a revenue share of 34.2%. The growth of the regional industry for digital workplace can be attributed to the increasing adoption of emerging technologies such as AI, BYOD, and enterprise mobility management solutions, among others. Several regional workplace transformation service providers are rapidly incorporating cloud technologies and Artificial Intelligence (AI) into their service offerings. 

Browse through Grand View Research's Next Generation Technologies Industry Research Reports.

• The global digital map market size was estimated at USD 18.18 billion in 2022 and is expected to grow at a CAGR of 15.8% from 2023 to 2030. 

• The global cloud managed services market size was valued at USD 102.19 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 14.7% from 2023 to 2030. 

Key Companies profiled:

• IBM

• Accenture plc

• Atos SE

• Trianz

• Capgemini

• HCL Technologies Limited

• Infosys Limited

• Tata Consultancy Services Limited

• Tech Mahindra Limited

• Mphasis

Digital Workplace Market Segmentation

Grand View Research has segmented the global digital workplace market based on component, enterprise size, end-use, and region:

Digital Workplace Component Outlook (Revenue, USD Million, 2017 - 2030)

• Solution

• Services

Digital Workplace Enterprise Size Outlook (Revenue, USD Million, 2017 - 2030)

• Small & Medium Enterprise

• Large Enterprise

Digital Workplace End-use Outlook (Revenue, USD Million, 2017 - 2030)

• BFSI

• IT & Telecommunication

• Retail & Consumer Goods

• Healthcare & Pharmaceuticals

• Manufacturing

• Government

• Others (Media & Entertainment, Transportation & Logistics, and Energies & Utilities, among others)

Order a free sample PDF of the Digital Workplace Market Intelligence Study, published by Grand View Research.

Recent Developments

• In December 2021, Trianz, a digital transformation technology and service company announced a partnership with Workgrid Software, an intelligent digital workspace solutions provider, to deliver a modern workplace with a digital assistant that collaborates with enterprise applications and delivers personalized, contextual information, and content to workforces.